Crisis Dispatch & Response

Crisis care workflows coordinated in real-time

Our triage, fieldwork, and follow-up tools provide traceability and drive action.
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Download our FQHC Overview Sheet 

Your crisis command center, beyond the EHR

A platform built to streamline every step of care, designed for the way you work.

Manage cases in real-time

Central dashboards track case activity from intake through dispatch and field care, enabling a prompt response.

Field response, made safer

Empower mobile staff with customizable screenings to confidently assess crisis severity and situational safety.

Stay connected, everywhere

Mobile-first experience allows staff to accept cases, provide live updates, and document outcomes on the go.
Our Solution

Seamlessly connected crisis care, at every step

One product for agency supervisors, contact centers, mobile response teams, clinicians and the rest of the team
Oversight

Agency Supervisor

Ensure every client case receives consistent care and follow through.
Maximize staff efficiency to serve more clients with fewer delays.
Safeguard the organization from compliance risks and audit issues.
Intake & Referral

Contact Center

Intuitive crisis intake workflow so every case is logged without delay.
Safety screening prepares mobile responders for risks in the field.
Smooth handoff to mobile response for faster, more prepared support.
accept & assign

Mobile Response Team

Rapid case acceptance to prevent handoff delays.
Streamlined assignment ensures the right clinician is dispatched every time.
Capacity visibility keeps workloads balanced and sustainable.
respond & resolve

Clinician

Response is guided by detailed client and safety information.
Provides on-site care to address crisis needs in real time.
Clears and documents cases with timely outcomes from the field.
OUR Features

Prepared teams. Connected systems. Better outcomes.

Every feature is built to protect clinicians, support patients, and improve coordination across the entire crisis response system.

Digital safety screener

Customize safety questions to your agency’s needs to surface risks early, equip clinicians with context, and protect patients in every response.

Mobile assignment

Match each crisis to the right clinician instantly, with the context needed to respond confidently and effectively.

Interagency routing

Empower contact centers to quickly route referrals to mobile crisis responders through our system-wide, coordinated response.

Customizable workflows

Chorus comes with proven pre-built crisis workflows that can be adapted to your team’s unique way of working.
CUSTOMER SPOTLIGHT

MOConnect has transformed our ability to deliver coordinated crisis care across Missouri. By bridging technology and community expertise, we’ve built a system that truly puts people first.

Missouri Behavioral Health Council
Our platform

Designed for the people delivering care

Frontline-First

Built for the daily realities of staff, to maximize operational efficiencies.

Flexible Templates

Launch faster with templates grounded in practice and built to adapt to your setting, staff, and population.

One Platform

Track referrals, services, care milestones, and beds all in one HIPAA-compliant, secure place.

Ready for safer, faster, coordinated crisis care?

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