A Year of Building Together With Behavioral Health

As we wrap up 2025, we’ve been taking a moment to reflect, not just on what we’ve built this year, but who we’ve built it with.

This year was about showing up for the people closest to the work in behavioral health: public agencies, community-based organizations and providers, care teams, and partners navigating complex systems every day to support whole-person care. From crisis response to ongoing care coordination, these teams are doing critical work under real constraints, and we’re grateful for the trust you placed in us.

We’re proud of what we were able to build together.

Creating With, and For, the People Behind Behavioral Health

Across states, counties, and communities, the Chorus team worked alongside teams navigating the realities of behavioral healthcare today. Through conversations, implementation work, and ongoing collaboration, clear themes continued to surface.

Behavioral Healthcare teams are operating in environments shaped by:

• Rapid policy and funding changes
• Workforce shortages and high caseloads
• Evolving care models that span behavioral health, physical health, and social services
• Growing expectations for coordination, accountability, and outcomes

These challenges reinforced why how technology is built matters just as much as what it does.

Throughout the year, our focus stayed the same: build flexible, human-centered infrastructure that supports behavioral health teams as they coordinate care, respond to crises, and adapt to changing needs, without adding unnecessary burden.

In practice, that meant:

• Configuring workflows that reflect how care actually happens, across case management, crisis response, referrals, and longitudinal care coordination
  
• Supporting coordination across agencies and providers, from small community-based organizations to large, statewide systems
  
• Designing systems that can evolve, making it easier to adjust workflows, data, and reporting as policies and programs change

The goal was never technology for technology’s sake. It was to support the people doing the work, by meeting them where they are and building systems that work the way they do.

Progress That Matters

We don’t measure success by features alone. We measure it by whether the systems we help build are:

• Easier for teams to use
• More responsive to community needs
• Better equipped to support whole-person care

In 2025, we saw meaningful progress across these dimensions, from clearer data visibility and improved coordination to stronger partnerships across the behavioral health ecosystem.

More importantly, we saw what’s possible when technology is built in partnership with the people who rely on it every day. Progress like this doesn’t happen in isolation. It happens through collaboration, iteration, and listening closely to lived experience.

Looking Ahead to 2026

As we head into 2026, our direction is clear. We’ll continue to:

• Build with, not for, the teams delivering behavioral healthcare
• Strengthen the infrastructure behind behavioral health systems
• Support coordination across entire systems of care

We’re excited about what’s ahead, not because the work is finished, but because the need for thoughtful, adaptable, people-centered systems has never been greater.

Thank you to the partners, collaborators, and care teams who made this year possible. We’re looking forward to what’s next.

In 2026 we’re excited to shape what’s next for behavioral health, together.